1. Acceptance of Terms
By using the services provided by Netracer Technology Ltd T/A Net4me ("we," "our," or "us"), including but not limited to Domain Name Registration, SSL Certificates, Website Hosting, Website Design, and other online-based services, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use our services.
2. Services Provided
We offer the following services: Domain Name Registration, SSL Certificates, Website Hosting, Website Design, and other online-based services such as digital marketing and SEO. By using our services, you agree to provide accurate and up-to-date information for the purpose of creating an account and receiving the services.
3. Account Registration and Security
To use our services, you must create an account with accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
4. Domain Name Registration
All domain names are subject to the terms and conditions of the respective domain registries.
You agree to pay all applicable fees for domain name registration and renewal. Failure to do so may result in the suspension or cancellation of your domain name.
You are responsible for maintaining the accuracy of your domain registration information.
5. SSL Certificates
You are responsible for ensuring that your use of SSL certificates complies with all applicable laws and regulations.
We do not guarantee that your website will be free from all vulnerabilities or attacks, but we will provide SSL certificates to ensure secure communication between your server and users.
6. Website Hosting
Our hosting services are provided as-is. We offer various hosting plans based on your needs, and you agree to select the appropriate plan for your website.
You are responsible for all content hosted on our servers, and you agree not to use our hosting services for illegal or harmful activities.
We provide support for hosting-related issues but do not assume responsibility for the content of your website.
7. Website Design and Online-Based Services
For Website Design services, you agree to provide us with necessary materials, content, and instructions required to complete the project.
You are responsible for reviewing and approving all website design work before it is published. Any modifications after the website has gone live may incur additional charges.
For online-based services, including digital marketing and SEO, we will make reasonable efforts to optimize your site’s performance; however, results are not guaranteed, and your business’ success depends on various factors outside our control.
The work we perform for you will remain your intellectual property upon full payment, except for third-party elements such as fonts, images, or other licensed content.
8. Payment and Billing
You agree to pay all fees associated with the services you select. Payments for services are due in advance, and failure to pay on time may result in service suspension or termination.
Refunds for domain name registrations, SSL certificates, website hosting, website design, or online-based services are not provided unless otherwise required by law.
9. Service Availability and Limitations
We strive to provide 99.9% uptime for hosting services, but we do not guarantee uninterrupted access. We are not responsible for any downtime or loss of data.
We may, at our discretion, suspend or terminate services if you violate any of these Terms.
10. Termination and Cancellation
You may cancel any of our services at any time. Cancellation requests should be submitted through your account dashboard or by contacting our support team. We may suspend or terminate your account if you violate these Terms, fail to make payments, or engage in illegal activities.
11. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of data, revenue, or business opportunities. Our total liability is limited to the amount you have paid for the affected service in the last 12 months.
12. Privacy and Data Protection
Your privacy is important to us. We will handle your personal data in accordance with our Privacy Policy, which is available on our website. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be communicated to you, and your continued use of our services after such modifications will constitute your acceptance of the revised Terms.
14. Governing Law
These Terms are governed by the laws of New Zealand. Any disputes arising from the use of our services will be resolved in the courts located in New Zealand.
