1. Introduction
At Netracer Technology Ltd T/A Net4me ("we," "our," or "us"), we respect and protect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, including but not limited to domain name registration, SSL certificates, website hosting, website design, and other online-based services.
By accessing our website and using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information when you use our services or interact with us:
- Personal Information: When you create an account with us or use our services, we collect personal information such as your name, email address, phone number, company name, billing address, and payment information.
- Usage Information: We collect information about how you use our website and services, including IP addresses, browser types, and activity on our site.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve your user experience on our website. You can adjust your browser settings to refuse cookies, but some features may not work properly without them.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services, including domain name registration, SSL certificates, hosting, website design, and online-based services.
- To process payments and manage billing for services you have purchased.
- To communicate with you, including sending service-related emails, notifications, and promotional materials (you may opt-out of marketing communications at any time).
- To improve our services, website functionality, and user experience.
- To comply with legal obligations and enforce our terms of service.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and providing our services (e.g., payment processors, hosting providers). These service providers are contractually obligated to protect your information and use it solely for the purposes of providing services on our behalf.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders, or when we believe that disclosure is necessary to protect our rights or comply with applicable laws.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer necessary, we will securely delete or anonymize it.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to Data: You have the right to request access to the personal information we hold about you.
- Correction and Deletion: You have the right to request corrections to any inaccurate or incomplete information, or to request the deletion of your personal data, subject to certain limitations.
- Data Portability: You may request to receive your personal data in a structured, commonly used format.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
To exercise any of these rights, please contact us at info@net4me.co.nz.
8. Third-Party Links
Our website and services may contain links to third-party websites. This Privacy Policy applies only to our services, and we are not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. International Data Transfers
If you are accessing our services from outside of New Zealand, please be aware that your personal data may be transferred to and processed in New Zealand, where our servers are located. By using our services, you consent to the transfer of your personal data to New Zealand.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
